Microsoft CRM

CLDPWeb_tiles_Microsoft

CRM 2015 Access Methods Essential Basic Professional
Any Web Browser (HTTPS Secure) X X X
Outlook Client Connector X X X
Mobile Device Access X X X
Free Features
99.999% SLA X X X
Web-based Control Panel for Self-Service X X X
Outlook Integration X X X
Send Email From Outlook
Unlimited Accounts X X X
Unlimited Contacts X X X
Customizable Interface X X X
Customizable Workflows X X X
Ability to Control Access Levels X X X
Plugin Registration Tool X X X
Nightly Backups X X X
Data Migration Manager X X X
Unified Service Desk Limited-access
Dynamics Makreting Sales Collaboration Full-access
Customized  Workflow & Bulk Data Import Full-access
Knowledge Management Limited-access Limited-access Full-access
Opportunities, Goals, Contracts, Quotes, Orders, etc. Limited-access Full-access
Campaigns, Marketing Lists, Pricing Lists, Product Lists Limited-access Full-access
System Reports, System Charts, System Dashbaords Full-access Full-access
Custom Entities Full-access Full-access Full-access
Activities, Notes Full-access Full-access Full-access
Dual-Use Rights Full-access Full-access Full-access